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Pothole & Pavement Repairs
Rapid emergency response and permanent repairs across South West England, South Wales, and the Thames Valley. NHSS-accredited quality, keeping your networks safe and operational.
Fast, permanent pothole repairs for authorities, developers, and contractors managing critical safety issues
Every day roads and pavements remain damaged is another day of liability exposure.
Pothole reports hit 952,064 in 2024 – that’s 3,122 daily. Vehicle damage cost drivers £1.7 billion. And local authorities? They’re fielding compensation claims, managing public complaints, and trying to stretch maintenance budgets that can’t keep pace with deterioration.
Get roads and pavements repaired properly, not just patched
You need permanent fixes that meet SROH compliance and carry genuine guarantees, not throw-and-roll temporary repairs that break down after the first winter.
We deliver this across the South West, South Wales, and the Thames Valley. Emergency callouts within 24 hours, permanent repairs meeting NHSS standards, full NRSWA permit management.
What we can deliver for your site...
Why potholes and pavement failures wreck budgets, destroy programmes, and create liability nightmares
The underlying structural causes
There's a better way...
Permanent repairs that actually last, delivered fast. One partner for emergency response and planned programmes
24-hour emergency response:
Safety-critical defects attended within 24 hours. Temporary make-safe applied same day, permanent repairs scheduled within 48-72 hours.
Permanent repairs, not temporary patches:
Full-depth patching to industry standards. Minimum 35-50 mm depth, properly prepared edges, hot-mix asphalt compacted to specification. 2-3 year guarantees.
Prevention programmes that save money:
Surface dressing at £2 per m² prevents roads deteriorating to £57 per m² reactive repair costs. Plan ahead, spend less.
All permits and compliance handled:
NRSWA permit applications, Chapter 8 traffic management, SROH reinstatement compliance. You're not coordinating three different specialists.
Fixed-fee pricing options:
Bulk repair programmes with transparent per-unit costs. No surprises, accurate budget forecasting.
Winter damage recovery programmes:
Post-freeze-thaw bulk repair schedules. Mobilisation within two weeks, high-volume repairs cleared in 4-6 week programmes.
Why authorities, developers, and contractors choose Highways Plus
You’re managing safety obligations, tight budgets, and public accountability. You need a partner who understands that potholes aren’t just holes in roads – they’re liability risks, compensation claims, and programme delays that cost real money.
What sets us apart
NHSS-accredited permanent repairs:
National Highway Sector Schemes certification for road surfacing and reinstatement. Quality you can verify, guarantees that stand up.
Genuine emergency response capability:
Not “we’ll get there within a week” – we mean 24-hour attendance for safety-critical defects with temporary make-safe applied same day.
SROH compliance as standard:
- Every highway opening reinstatement meets Specification for Reinstatement of Openings in Highways 4th Edition requirements. 2-year guarantees (3 years deep openings).
We handle all permits and traffic management:
- NRSWA permit applications, Chapter 8 traffic control, SWQR-qualified operatives. You’re not coordinating multiple contractors.
Preventative programmes that cut long-term costs:
Surface dressing and micro-asphalt treatments extending road life 8-10 years. Fix roads before they become pothole factories.
Fixed-fee bulk programmes available:
Winter damage recovery, planned maintenance schedules with transparent per-unit pricing. Budget certainty, not estimates that double.
A clear, structured process that keeps your site running
Permanent repairs need proper preparation, compliant materials, methodical execution. Rush it and you’re repairing the same spot six months later.
What you get...
Most projects follow phased delivery – emergency make-safe immediately, permanent repairs programmed within 48-72 hours.
Typical timelines: Emergency response within 24 hours. Single pothole permanent repair completed same day. Bulk programmes (10-50 repairs): 1-2 weeks. Major winter damage programmes (100+ repairs): 4-6 weeks.
Initial assessment and categorisation:
Site inspection classifying defect severity (safety-critical, urgent, planned). Traffic management requirements established, NRSWA permit category determined (Immediate, Minor, Standard, Major).
Permit acquisition and traffic management:
Permit applications submitted with accurate timescales and reinstatement specifications. Chapter 8-compliant traffic control installed by SWQR-qualified operatives before work starts.
Surface preparation and repair execution:
Damaged material removed to full depth (minimum 35-50 mm), edges saw-cut vertical, subgrade stabilised. Tack coat applied, hot-mix asphalt laid in layers max 40 mm, properly compacted.
Quality verification and close-out:
Compaction testing confirms specification compliance. Photographic records document completion. NRSWA permit closed out with as-built survey and reinstatement details.
Pothole repairs CASE STUDY
County council winter damage programme, Somerset
The Challenge:
- Severe freeze-thaw cycle through January-February created 127 new safety-critical potholes across primary and secondary routes within three-week period.
- Existing reactive maintenance contractor quoting £9,800 average cost per repair due to individual mobilisations and permit applications. Total estimated cost: £1.24 million.
- Public complaints volume overwhelming highways team. Three compensation claims filed for vehicle damage. Councillor pressure demanding immediate action.
Our Solution:
- Bulk programme approach consolidating repairs into coordinated schedule. Fixed-fee per-unit pricing at £4,200 average (including permits, traffic management, permanent repair, reinstatement).
- Prioritised safety-critical defects on primary routes week one (32 repairs), secondary routes week two (41 repairs), residential streets weeks three-four (54 repairs).
- Chapter 8 traffic management optimised across multiple adjacent repairs, reducing setup costs and permit complexity.
- Full-depth permanent repairs using hot-mix asphalt with proper edge preparation and compaction verification. All reinstatements photographically documented for adoption records.
The Outcome:
- Programme completed in 26 working days versus 16-week estimate for individual repairs
- Total cost £533,400 versus £1.24 million estimate - 57% reduction
- Zero compensation claims post-repair (compared to three pre-programme)
- Councillor complaints ceased within 10 days of programme start
Proven delivery of pothole & pavement repairs across diverse sectors
Whether you’re managing adopted highways, commercial estates, or development sites requiring adoption sign-off, you need repairs that meet regulatory standards and actually last.
Sectors that rely on us:
Local authorities and highway authorities:
Reactive emergency repairs, planned maintenance programmes, winter damage recovery. NHSS-accredited quality meeting public accountability standards.
Property developers requiring adoption:
Section 38 schemes needing defect rectification before adoption sign-off. Fixed-fee resolution accelerating highway vesting.
Main contractors and groundworks firms:
Emergency repairs preventing programme delays. Reliable subcontractor capability for SROH-compliant reinstatements.
Industrial estates and logistics hubs:
Heavy vehicle damage repairs on private roads and loading areas. Rapid turnaround minimising operational disruption.
Commercial property management:
Car parks, access roads, pedestrian routes needing compliant repairs. Planned maintenance schedules reducing reactive callout costs.
Housing associations and universities:
Adopted roads requiring authority-approved contractors. Emergency repairs maintaining safe access for residents and students.
Your Pothole repairs questions, answered...
How quickly can you respond to emergency repairs?
Safety-critical defects: site attended within 24 hours, temporary make-safe applied same day. Permanent repairs scheduled within 48-72 hours dependent on permit approval. Non-urgent repairs: programmed within 5-10 working days.
What's the difference between temporary and permanent repairs?
Temporary (throw-and-roll): cold-mix asphalt applied with minimal preparation, typically lasts 6-12 months. Permanent (full-depth): damaged material removed to 35-50 mm depth, edges properly prepared, hot-mix asphalt compacted to specification. Guaranteed 2-3 years.
Do your repairs meet SROH compliance for adopted highways?
Yes. All highway opening reinstatements comply with Specification for Reinstatement of Openings in Highways 4th Edition. We provide 2-year guarantees (3 years for deep openings exceeding 1.5 m depth) as required by statute.
Can you handle NRSWA permits and traffic management?
Yes. We manage all permit applications through local authority Street Manager systems, submit compliant traffic management plans, and provide SWQR-qualified operatives for Chapter 8 traffic control. Permits categorised and submitted with correct lead times (Immediate, Minor 3 days, Standard 4-10 days, Major 11+ days).
What's included in your fixed-fee pricing?
Site assessment, NRSWA permit application and close-out, Chapter 8 traffic management, surface preparation (saw-cutting, cleaning, stabilisation), tack coat application, hot-mix asphalt supply and laying, compaction to specification, photographic records, as-built documentation. Excludes only deep excavations requiring subgrade replacement beyond 150 mm depth.
How do preventative treatments compare to reactive repairs?
Surface dressing costs approximately £2 per m² and extends road life 8-10 years. Reactive pothole repairs average £57 per m² once deterioration occurs. Treating roads preventatively is 28 times more cost-effective than waiting for potholes to form.
Can you provide bulk programmes for winter damage?
Yes. We offer fixed-fee per-unit pricing for bulk repair programmes (typically 20+ repairs). Winter damage programmes mobilise within two weeks of scope approval, with 50-100 repairs typically completed in 4-6 week programmes.
What guarantees do you provide?
Semi-permanent repairs: 12-24 months. Full-depth permanent repairs: 2 years standard (3 years for deep openings). Surface dressing: 8-10 year design life with potential for re-dressing before structural resurfacing required.
Do you cover emergency callouts outside normal hours?
Yes. Emergency response available 24/7 for safety-critical defects. Out-of-hours callout incurs additional mobilisation charge but ensures immediate attendance when public safety is at risk.
Need to understand what's required to get roads and pavements properly repaired?
Book a Free, No-Obligation Pothole repairs Assessment
We’ll assess your defects, classify repair requirements (emergency, urgent, planned), provide fixed-fee quotation with clear timescales.
No obligation, no sales pressure – just expert advice from NHSS-accredited specialists who’ve delivered thousands of permanent repairs across highways authorities, developers, and commercial operators.
Call or fill out our form and we'll be in touch within 24 hours.
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